One of the most popular phone systems on the market today to make business communications easy is the RingCentral phone system. The cloud-based system saves you money on hardware, software, maintenance, training, space, and more.
Helping you save on resources and training time RingCentral is a great cloud-based option for your business phone needs.
What Are the Top Features of the RingCentral System?
RingCentral has a variety of different features that help make work life easier. They have flexible pricing so they’re affordable to both large scale companies as well as small mom-and-pop operations.
Here are some of the top features:
- Internet Faxing
- Audio and Video Conferencing
- Cloud PBX
- Call Recording and Call Forwarding
- Multi-Level IVR
- Customizable Voicemail and Greeting
What Are the Benefits of Using the RingCentral Phone System?
You’re going to get a lot of benefit out of a system like this right off the bat. Because it’s cloud-based you’re not going to have to buy all new equipment. You simply connect to the system.
Here are some other great benefits to the RingCentral phone system
- Multiple Out-Of-The-Box Features
- Text Messaging
- And More
Easy and Seamless Integration to All the Most Popular Business Applications
- Easily Customizable to Fit the Needs of Your Business
- Comes Standard with Enterprise-Grade Security Features
- 24/7 Monitoring
- Tier 1 Datacenters
- Physical and Biometric Security
- System Hardening
- Failover Technology
With all of these benefits, choosing RingCentral as your next VoIP seems like a no-brainer but, there’s always a downside. Let’s take a look at some of the cons of the RingCentral phone system.
Weighing the Cons: Drawbacks of the RingCentral Phone
While any software application, cloud-based or otherwise, is always going to have issues the ones presented by RingCentral are relatively minor.
The biggest issue we have seen is the lack of direct Linux support for the system. But, that doesn’t prevent you from utilizing the web dashboard just fine.
As it stands you cannot customize the conference call greeting message. If your business depends on lots of conference calls this could be a determining factor for you because it is a bit annoying to not be able to introduce the topics in the greeting and make it your own.
While there are these minor cons the manufacturer is a pleasure to work with and they are striving to make the system better every day.
Is RingCentral Your Business’ Next VoIP?
The decision on a VoIP is a highly personal one and depends a lot on the kind of business you have and the types of calls you receive. Make sure to have a clear picture of how you currently use your system to make a proper determination on whether the RingCentral phone or any other, will be the right move for your business.
Do you want to learn more about cloud-based phone systems? Are you ready to pull the trigger on the RingCentral?