First impressions matter. When a customer contacts your business, you want to wow them with knowledgeable agents who can resolve their issues on the first call.
Nextiva Contact Center makes this possible. It’s a reliable, scalable, and integrated customer engagement solution, providing a single source for all communication products, services, and support.
This intelligent cloud contact center, connected with Nextiva Business Phone Service, gives agents the tools they need to provide exceptional customer service.
What it is
Nextiva Contact Center is a contact center as a service (CCaaS), that helps manage all customer interactions and improves operations with powerful workforce management and performance tools.
How it’s different
this is an integrated solution that brings together the cloud contact center and unifed communications.
What you can do
Communicate conﬁdently with customers, wherever they are.
Empower agents with easier workFLows.
Strike the right balance with customer trafFIC.
Achieve your contact center goals.
Tune your contact center to FIt your needs.
Rest assured with reliable service.