Managed ServicesManaged Services Required Info What is the goal of this project, in your own words? Why are you considering a new Managed Services Provider (MSP)? Lack of in-house expertise Too many disparate systems Faster time to market Opex vs capex (staffing) Support for legacy systems Focus on value-add services Right-sizing & scalability Replace current MSP Other Why are you considering a new Managed Services Provider (MSP)? (Other) Where is the IT infrastructure that will be managed? On-Premises Colocation Private Cloud Public CloudAre you already in an outsourcing relationship for this infrastructure? Yes NoWhich assets do you need managed? Hardware Operating System Application Public Cloud Security Network Backup PBX Other Which assets do you need managed? (Other) OPTIONAL - Feel free to attach a list of IT inventory in scope. This can be any type of document and in any form (spreadsheet, Visio diagram, Word doc, text file, Cisco SMARTnet printout, etc.). Drop a file here or click to upload Choose FileMaximum file size: 52.43MB This can be any type of document and in any form (spreadsheet, Visio diagram, Word doc, text file, Cisco SMARTnet printout, etc.). If not, please provide a brief list of IT inventory, with quantities, makes, and models. Compliance Standards Required SSAE 18 HIPAA PCI FISMA FedRAMP SOX GLBA ISO 27001 Other Compliance Standards Required (Other) If applicable, what are you doing to maintain compliance today? Helpful Info # IT Locations (in scope) # Total Locations Desired Support Model Onsite Remote Mix of bothDesired SLA for Onsite Response 4 hours Next business day Other Desired SLA for Onsite Response (Other) Desired Support Coverage 8x5 M-F 24/7/365 Other Desired Support Coverage (Other) Desired Consumption Model Monthly rate Block of hours Retainer Other Desired Consumption Model (Other) Estimated # Tickets/Month Do you require Outsourced Help Desk for end users? Yes NoPublic Clouds to Manage AWS Azure Google Alibaba Other Public Clouds to Manage (Other) Public Cloud Services Desired Architecture Review Migration Cost Optimization New Option Managed Services DevOps Support Security Private Circuit Other Public Cloud Services Desired (Other) Please list any specific Public Cloud products you'd like assistance with. PBX to Manage Cisco CUCM Avaya IP Office Avaya Communications Manager ShoreTel Mitel Other PBX to Manage (Other) PBX Services Desired Procurement Installation Monitoring Carrier Troubleshooting Break-fix Upgrades Other PBX Services Desired (Other) Budget (per month) Administration First Name (Client) * Last Name * Title Email Address * Phone Number * Company * # Employees * HQ Address * Address Line 2 City * Country * USA Canada UK State * AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming Province/Territory * AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland & LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Postal Code Trusted Advisor / Account Manager * TA/AM Email Address * TA/AM Phone Number * If you are human, leave this field blank. Submit
