In the past few decades, technology’s made leaps and bounds. As a result, there’s been an explosion in the information and communications technology (ICT) industry, with it having a significant positive impact on the economy.
Many types of new IT services have popped up throughout the years, especially in cloud computing. Some popular examples are software as a service (SaaS), infrastructure as a service (IaaS), and now, desktop as a service (DaaS).
If you’re not familiar with these terms, not to worry. In this article, we’ll discuss what DaaS is and how your company can benefit from it.
What Is Desktop as a Service (DaaS)?
Desktop as a service (DaaS) is a type of service offered by professionals through the cloud. Essentially, it offers you and your employees access to virtual workplaces, no matter where you are and what device you’re using.
If you know a little bit about IT services, then you may be thinking: isn’t that just a virtual desktop?
Admittedly, it does sound very similar to virtual desktop infrastructure (VDI). Both allow you to access data from one device while you’re logged onto another that doesn’t have that data stored. This is basically using a virtual desktop by remote access.
However, there’s one key difference: VDI is managed by your in-house team, while DaaS is managed by a third party.
Because of this fundamental difference, this means there are certain benefits to DaaS that you won’t enjoy with VDI.
What Are the Benefits of DaaS?
If you already have VDI or are wavering between the choice of VDI and DaaS, then you might want to read further. As you’ll see, despite being a third-party service, DaaS has many advantages that take away the pains of VDI. Read on to find out what they are!
You might feel like if you handle all the IT aspects in-house, it’ll be cheaper. But the truth is, with VDI, it takes a lot of initial investment to get it going.
First of all, to run VDI, you need a pretty complicated stack. Not only that, but you’ll need to purchase your own servers, storage, and data center. At the end of the day, when you set up VDI, it can cost your business up to $200,000!
The best thing about using DaaS is you won’t have to deal with any of those implementation processes or costs. All you have to do is pay a subscription for the number of virtual desktops you want, and that’s it.
Reduced Costs When Keeping up With Technology
As you can see from the above section, with any piece of technology you have in-house, there’s the initial cost to get everything set up. Not only that, but you’re also burdened with the responsibility of not only maintaining that equipment, but also managing, upgrading, and repairing it as well. This includes round-the-clock IT administrators who overlook the entire system.
Depending on how long you use that existing equipment, all those costs can add up significantly. And if something happens and it’s not repairable, then you’ll have to sink in more money to purchase new equipment. Then, you’ll have to repeat this entire process again.
For a small business with a limited budget, this may be very hard to keep up with. Overhead costs can become too much to handle, and it’d certainly put a kink in your business plans.
On the other hand, when you use DaaS, you’re free of all of those responsibilities and costs. Because you’re relying on and paying a third party to run the cloud for you, they’re in charge of and responsible for maintaining, managing, upgrading, and repairing anything that goes wrong.
More Flexibility for Your Employees
Traditionally, employees in a business are given a work laptop so they can perform all their duties and tasks on there. Naturally, all work-related data is stored on there, which means if they want to work somewhere else other than at their office desk, they’ll have to bring the laptop along with them.
As you can imagine, this doesn’t allow for much flexibility, especially if you have employees who travel a lot. It may not seem like much, but an extra laptop to lug around can be a pain. And if you try to put all your work data onto a USB drive, that can easily get lost and fall into the wrong hands.
Recently, there’s been a growing trend of bring your own device (BYOD). It’s predicted that the BYOD market will be worth more than $360 billion by 2022. Clearly, BYOD is transitioning from an option to a requirement for workers.
Instead of fighting the BYOD trend, you should embrace it, as not only does it make your employees happier, but it can save you time and money as well. DaaS can help your employees with BYOD, since it allows them to access work data with any device they choose.
Considering remote work is getting more and more popular as well, DaaS will benefit your employees in this aspect as well. No longer will they have to lug around the work laptop or worry about misplacing a USB drive. Instead, they’ll be able to log on with any device, including their smartphone or tablet.
This can benefit your company immensely since your workers can take advantage of what would otherwise be downtime. That morning commute on the bus or train can be turned into a productive period when your employees can easily access their work.
Better Data Security
As we’ve mentioned above, whatever your employees are working on, you’ll find it on the hard drive of the work device they’re using. Add in the fact that remote work is more popular than ever, and it’s a recipe for disaster.
When your workers are bringing their office laptops around to business meetings and trade shows, there’s a chance they can either be stolen or lost. Or, if they leave their laptop unattended, an unauthorized person can access sensitive information and send it to themselves.
With DaaS, all data isn’t stored on individual hard drives. Instead, all company data is stored on the third party’s cloud service, which is 100% secured. This is because the third party has to meet rigorous compliance standards. So if your employee devices get stolen or lost, you won’t have to worry about your sensitive data ending up in the wrong hands.
A side benefit of this is your own company will have better data compliance as well. This means you won’t have to sort through legal jargon all by yourself, trying to figure out what the best practices are for keeping your data safe. Nor will you have to continually do so, as the third party will automatically keep you up-to-date with compliance.
The problem with many VDI solutions is eventually, they’ll be outdated. Staying on legacy software introduces a whole new host of problems, such as more security vulnerabilities and less usability.
As your business expands, you need your IT to grow as well. When you onboard more and more employees, scalable technology is a must. With DaaS, this is possible.
You don’t need much IT knowledge to add users to DaaS, as all you’ll need to do is click a few buttons. This reduces the reliance on your IT team, which leaves them with more time to address more important issues.
When you have to run your own virtual desktops, there are many unexpected costs that may arise. Again, if you’re working with a limited budget, these unexpected costs can be devastating at times, which can leave your business scrambling.
When you’re working with DaaS, you just pay one monthly fee for things like computing, licensing, and management. Every month, you’ll know what to expect in IT costs, no matter what happens.
No Interruption to Work
When you have your own servers, storage, and data centers, any unexpected downtime can be extremely detrimental to your workplace productivity. Without access to crucial data, your business will come to a standstill.
When you store all that information on a third party’s cloud, you get better reliability and no interruption to work. For example, a DaaS provider can have 5-9s uptime, which means they’re up 99.99999% (there are 5 9s in that number). So in a whole year, their total downtime will be less than 5 minutes.
Reap the Benefits of DaaS Today
Now that you know a little bit about desktop as a service (DaaS), you’ve probably realized that it can hugely benefit your company. While you do have to pay a third party to utilize their cloud, you leave all the IT issues and costs with them, which can be a large burden off your shoulders.
If you need help with IT services and would like DaaS for your company, then get in touch with us today. Request an RFP, RFI, or RFQ, and we’ll get back to you promptly.