The customer is a healthcare company focused on the development of locally-administered pharmaceuticals for the treatment of pre-cancer and early stage breast cancer. The company is located in Seattle, Washington. When they came to CloudZen partners they had one IT consultant and were using old servers. Their requirements were outgrowing their infrastructure and they needed solid IT assistance. The client hoped to outsource as many services as possible and no longer purchase on-premises servers going forward.
Due to the sensitive data that the client holds, from research data to patients’ treatments, having 24x7x365 support and quality performance was key. In the healthcare industry, being proactive is some- thing that should be second nature. The client wanted just that, but their current environment lacked the level of support necessary to have this type of response. With their existing IT consultant managing their environment, the client wished to keep a small IT department and full management while outsourcing a bulk of the maintenance and updates.
CloudZen partners was brought to the opportunity to put together a cloud- based solution with a full migration to resolve the client’s performance and support needs, as well as be a more cost-effective and dependable solution for the company. The company needed a cloud solution that would allow employees to work remotely, keep data secure and help meet industry compliance standards like HIPAA.