The customer is a manufacturing and distribution company that started with 600 users. However, they needed to bring 1800 additional users on board. Email has become a commoditized product set, and many organizations look to outsource it. The client had already outsourced Exchange to a different provider, but that provider was unwilling to upgrade them to Exchange 2013. The manufacturing company decided to switch to a provider that could deliver the latest version of Exchange.
The company was unhappy with its current Exchange provider, who was unwilling to upgrade the business to Exchange 2013. The client simply needed to move to this new version. Additionally, the manufacturing company had its budget cut down and needed a more affordable solution overall that included end-user support.
CloudZen’s team of experts analyzed the customer’s needs. Our provider is ahead of the curve when sending clients forward to the next version of software from providers like Microsoft. The client preferred to hand the responsibility to us, a Microsoft Exchange expert.